More time for your customers
Your staff no longer retype orders. That time goes to what a machine cannot do: helping customers, answering questions and solving problems.
AI order processing for wholesalers and distributors
Every order in.Nothing to retype.
Your customers order the way they always have: by email, PDF, Excel, photo or WhatsApp. OrderAI reads every order, links it to your own products and gets it ready in your ERP. Your team only looks at what raises a question.
Reads orders in any form
- Excel
- Word
- Photo
- Voice message
- Web link
How it works
From message to order in your ERP
Every order follows the same path. What is certain goes through on its own. What is not ends up with your team.
- 01
Receive
Your customers email your own OrderAI address or send a WhatsApp. Attachments, photos and voice messages are read too.
- 02
Read
The AI works out who is ordering, what, how much and for when. Even with free text, trade jargon or one order for several delivery days. For the delivery date, the AI takes the customer’s fixed delivery days into account.
- 03
Match
Every line is matched to a product in your catalogue, with the right unit. OrderAI also looks at what that customer ordered in recent months. The customer is recognised, even when they email from another address. If OrderAI is unsure about the sender, it suggests which customer it could be.
- 04
Send on
Every order gets a score. Certain orders go straight to your ERP. OrderAI gets the rest ready to check in one click.
Benefits
Less typing, more time for your customers
Your customers change nothing
No ordering portal, no new form. Your customers order the way they are used to, and OrderAI adapts to them.
Learns from every correction
When your team corrects something, OrderAI remembers it, per customer. A customer writes “the usual tomatoes” or “my regular cheese”? From then on OrderAI knows which product that is. What it has learned no longer costs AI.
Autopilot with a safety net
Orders above a set score go through on their own. When OrderAI is in doubt, a person decides.
Price differences flagged
A customer sends prices along, for example on a purchase order? OrderAI compares them with your agreed price for that customer and flags every difference. You see it before delivery, not on the invoice.
Pause without losing orders
Closing days or holidays? Pause the processing. Nothing gets lost, and after the pause you choose what still gets processed.
The platform
Made for the people who process the orders
A calm screen with what still needs doing today. Every order shows the original message next to what OrderAI took from it.
Keeps learning
The longer you use OrderAI, the less AI it needs
Every correction your team makes becomes a fixed match: by “tray of rocket”, this customer means that product. Next time, OrderAI recognises it without AI. Reading an order is still AI work, but matching it to your products happens more and more often without. So the AI cost per order goes down.
How every order line is matched
- 1No AI
Already learned
A match your team made or confirmed earlier.
- 2No AI
Found in your catalogue
Exact name or product number, or a clear hit in the search index.
- 3AI
New or unclear
The AI picks from the closest products. Only for what is left.
Integrations
Works with your existing ERP
OrderAI puts orders straight into your ERP and takes your products and customers from it. Your package is not listed? We build the integration.
- LISA
- Exact Online
- Business Central
- Gencom
- Odoo
- CSV export
- Your webshop
- Another package? We will connect it.
Every sector
For wholesalers and distributors in every sector
Whether you distribute food, building materials or technical parts, orders arrive the same way everywhere. By email, as an attachment or via WhatsApp, in the customer’s own words. OrderAI reads them against your catalogue, whatever you sell.
On top of that, OrderAI has features for specific sectors, including the food sector.
For the food sector
- Fruit and vegetable jargon: “coeur de boeuf” is a beef tomato.
- Units such as tray, case, crate and box, converted to the packaging in your catalogue.
- Availability, lead time and origin straight from your webshop.
- With a connected webshop: an item outside the customer’s range goes to review.
- One email with orders for several delivery days.
Why OrderAI
Why distributors choose OrderAI
No IT project
We set up the integration. You have nothing to install or develop.
Your data kept apart
Every customer gets their own isolated database. Your catalogue and customers stay yours.
Three languages
Orders in Dutch, French or English? OrderAI reads them all.
A person decides
You decide how much OrderAI may do on its own. For every order you see the original message next to the result.
See how it works with your orders?
Send us a few real orders. In a short demo we show you what OrderAI makes of them.
- 1We contact you within two working days.
- 2You send us a few orders as they arrive today.
- 3In the demo you see what OrderAI does with them.